Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery times, and budget requirements. This helps us deliver a customized service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Cozy Harbor Frame respects your privacy and does not sell your personal information to third parties. We only share information as necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal data security with utmost importance and employ suitable technical and organizational safeguards to protect it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is completely risk-free. We regularly update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Subject to applicable laws, you may be entitled to view, update, erase, or limit how your information is used.

To exercise them, please reach out using the contact details at the policy's end. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie settings via your browser options. Note that turning off some cookies may impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to other websites or services. This privacy policy covers only Cozy Harbor Frame and our site. We are not accountable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.